FAQ
Explore our FAQs below or reach out to us directly—we're just a click away.
Product Info
Are these actual comic books / coins / cards?
No, these aren't the actual items.
We scan originals to make faithful printed reproductions, that can fool the eye. Original artifacts remain in private collections, museums, and libraries.
How are your reproductions created?
We use high-resolution scans of rare original collectibles. Minor retouching is done to remove dust or scan-related imperfections
Every purchase is custom printed and framed after your order is placed, to your size and frame style specifications.
Are comic cover images "trimmed?"
Yes in many cases they are trimmed. We know that "restored" is a four letter word to comic collectors, and trimming is not even an acceptable practice for restoration.
We'd prefer to scan undamaged, unslabbed top grade comics with clean edges. Unfortunately, this just isn't an option for many of the most important and desirable golden age comics.
We strive to scan the best specimens, then digitally restore them to 9.9 condition. Since comics were originally trimmed as part of the printing process, we take the position that it's best to digitally trim, when needed, to deliver the highest quality prints.
What framing materials are used?
Our framed print are made from the finest materials, and come ready-to-hang, with all necessary hardware.
Print
Premium matte-finish art paper; smooth surface with no texture
Matting
Acid-free white conservation board, ⅛” thickness
Frame
We offer three frame styles, all made in the USA:
- Ashford - Extruded aluminum, anodized/powder-coated. ⅜” wide flat face
- Durham - Poplar wood, stained natural finish. 1” wide x 1 ¼” deep
- Granby - Poplar wood, antique-gilded pattern. 1 ⅜” wide flat face
Protection
Clear acrylic, 1.5mm thick, protects your art from 66% of UV light. It offers the clarity of the finest picture frame glazing at half the weight of glass and many times the impact resistance
Does you offer wholesale purchasing?
Yes, Vaulted Press is pleased to offer exclusive wholesale programs for qualified partners, including interior designers, galleries, and specialty retailers. To inquire about wholesale opportunities and tailored pricing, please reach out on our contact page or chat.
Contact
Contact info
Questions, requests, or need assistance? We're here for you.
Email curator@vaultedpress.store, use our contact page, or call (843) 606-0813.
For quick answers, explore our FAQ section or ask our chatbot.
Our Suppliers
We use the best US-based suppliers to fulfill your order. See their links below. Please don't send returns to them. See our Return & Refunds Policy page for more info.
Our Suppliers
Custom framed prints
Frame It Easy
Shirts, Tumblers, and Gift Items
Printify
Shipping, Returns & Exchanges
I made a mistake or need to adjust my order
We understand that mistakes happen! If you need to adjust your order, please reach out to us as soon as possible using our Contact Form.
Changes can only be made if production hasn’t started, so the sooner you contact us, the better!
What if my order arrives damaged?
If your order arrives damaged, please email us at help@vaultedpress.com right away.
Be sure to include clear photos of the damage so we can resolve the issue quickly with a replacement. Your satisfaction is our priority!
What is your production and shipping time
Free Shipping
Shipping is always free.
Framed Prints
Your custom handcrafted framed print order is shipped 8-10 business days after your order is placed. Shipping takes another 1-7 days based on your order address's distance from the production facility in Derby, Connecticut.
We don't offer expedited shipping as our fast ship times can't be improved by much, and increases price greatly.
How much does shipping cost?
Shipping is free!
Do you ship outside of the United States?
We are able to ship to our friends in Canada and to our heroes at US military APO/FPO/DPO addresses.
Can you ship this as a gift?
We sure can!
Make sure to fill out your billing information correctly, but put whoever you want (friend, family member) as the shipping address.
Our shipping carriers can easily deliver your order there. We include a packing slip in each box that details its contents, but it doesn't list what you paid for the order (just like a gift receipt).