FAQ

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How can we help?

Product Info

Are these original comic books/coins/cards?

No, these are not the actual items. There are no interior pages and there is no print on the reverse side.

We scan originals to make faithful printed reproductions, that can fool the eye. Original artifacts remain in private collections, museums, and libraries.

Provenance details, rarity ratings (like CGC census data), and auction valuations refer to the items scanned, not the reproductions offered here.

How are your reproductions created?

We use high-resolution scans of rare original collectibles to preserve authentic details. Minor retouching is done to remove dust or scan-related imperfections

Our framed art doesn't conform to standard frame or paper sizes. Every purchase is custom framed after your order is placed, to your size and frame style specifications.

Archive vs Restored

Our "Archive" reproductions preserve the look of the whole item, untrimmed, with many of the actual signs of aging and wear unique to the source item scanned.

These are great for those who value historical authenticity, and like the feeling of owning a high-grade copy of the real item. Provenance details, CGC grade, and auction valuations refer to the source copy scanned.

Our "Restored" reproductions offer a clean, uniform border, and minimal signs of wear— great for those who want to enjoy an ideal version of the item closer to how it appeared when originally produced.

What materials are used?

Prints
Premium matte-finish art paper (smooth surface, no texture).

Matting
Acid-free white conservation board (⅛” thickness)

Frames
Choose from three styles (all Made in the USA):

  • Metal - Extruded aluminum (anodized/powder-coated). ⅜” wide flat face
  • Wood - Poplar wood (stained/painted natural finish). 1” wide x 1 ¼” deep
  • Ornate Wood - Poplar wood with antique-gilded pattern wrap. 1 ⅜” wide flat face
What sizes do you offer?

We offer a range of sizes, from near original to large statement pieces. We don't offer custom sizes at this time. Coins and currency are scaled to at least 1.5x to comply with anti counterfeiting laws.

Do frames come assembled?

Yes, your framed prints will come ready-to-hang. All you need is a hammer and a wall to hang the art! Frames come with all necessary hanging hardware to attach them to a wall.

Shipping, Returns & Exchanges

What is your production and shipping time

Your custom handcrafted order is shipped in 8-10 business days, with fast free shipping taking another 1-7 days based on distance from our facility in Derby, Connecticut.

We don't typically offer expedited shipping as ship times can't be improved by much.

How much does shipping cost?

Shipping is free!

Do you ship outside of the United States?

We are able to ship to our friends in Canada and to our heroes at US military APO/FPO/DPO addresses.

Can you ship this as a gift?

We sure can! Make sure to fill out your billing information correctly, but put whoever you want (friend, family member) as the shipping address. Our shipping carriers can easily deliver your order there. We include a packing slip in each box that details its contents, but it doesn't list what you paid for the order (just like a gift receipt).

I made a mistake or need to adjust my order

Please contact! We'll work with you as much as we can. Just click the chat button on the bottom right of your screen.

What if my order arrives damaged?

Email us at help@vaultedpress.com. Please include photographs of the damage. We'll promptly coordinate refunds, replacements, or returns.

There is an issue with my order

Please reach out to us! Just click the chat button on the bottom right of your screen. We stand behind the quality and workmanship of our framed prints 100% and will make it right at no cost to you if we've made a mistake.

Get in touch

Have questions about your order, or a general enquiry?